WhatsApp updates for customers who opted in
Keep opted-in customers informed on the app they use most, with regular updates written for you.
Where customers are
Reach people directly on WhatsApp.
Written for you
Short updates in your tone, up to 1,024 characters.
Scheduled
Choose frequency and daily window.
Policy-safe
Messages go only to an opt-in list, as WhatsApp requires.
What you need
- A WhatsApp Business Platform (Cloud API) phone number ID and permanent access token from Meta
- An approved message template (e.g. a text template with one body variable) - WhatsApp only allows templates outside the 24-hour window
- A list of recipients who have opted in (E.164 numbers, e.g. +15551234567)
WhatsApp has no API to post to Channels or Status, so Auto Piko sends template messages to an opt-in list. Unsolicited messaging breaks WhatsApp policy. Template variables cannot contain line breaks, so posts are flattened to one paragraph (max 1,024 characters).
How to connect
- In Meta Business settings, create a System User token with whatsapp_business_messaging.
- Create and get a template approved (one {{1}} text variable in the body).
- Enter the phone number ID, token, template name/language and recipients below.
- Every scheduled post is sent as that template to each recipient (max 50 per account).
Questions about WhatsApp
No. WhatsApp has no API for Channels or Status, so Auto Piko sends template messages to customers who opted in.
WhatsApp template variables cannot contain line breaks, so posts are flattened to a single paragraph.
No - unsolicited messages break WhatsApp policy. Only people who opted in receive updates.